Customer Care with German

Prague
41 000 CZK/m
full-time, part-time

Customer Care with German

  • Provide the best client experience over the phone & through written medias
  • Customer care service for VIP clients
  • Engage with clients to develop long-term relationships


Required

  • German language = we prefer native or bilingual speakers (or C1/C2 level) + perfect English (B2-C2)
  • Communication skills
  •  Passion for the luxury universe

Offered

  • International environment
  • Relocation package: one-month accomodation in Prague or 25.000 Kč package
  • Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family
  • Cafeteria benefit system: up to 6 000 CZK per year to spend on leisure time
  • Meal tickets in the value of 100 CZK per working day
  • Discounted air tickets with Air France (up to 90% discount)
  • 23 paid vacation days
  • Private medical support "ulekare.cz" for you and your relatives
  • Offices located in the center of Prague, friendly and multicultural environment
  • Home office + fully remote (EU residents)
  • 40 days possible remote working anywhere from EU
  • 41.000 Kč gross + 3.000 Kč monthly on bonuses mimimum
  • Salary upgrade after 12–18 months
  • Full-time job contract or part-time contract for 30 hours

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How the recruitment process works

  1. 1<sup>st</sup> step

    You will first meet with our recruiter and share your vision and how you view the specific job openings.

    Our recruiter will, in turn, show you companies and specific job positions, that you can find with us.

    As a result, you will receive insight into the current situation in the labor market..

  2. 2<sup>nd</sup> step

    After you get to know each other a little, you will have a detailed interview. As a result, your profile will be created, and your recommendation written.

    This will be sent to your dream employer. We will help you arrange an interview at the company and prepare you for the selection process.

  3. 3<sup>rd</sup> step

    We will be at your disposal during the entire process and advise you on how to proceed.

    We will see you through the selection process and make sure your onboarding experience is as pleasant as possible.

    Your feedback is highly valuable, and we will much appreciate it after your start at the company.

Satisfied clients